Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Kids In The Air

    Copyright © 2013-2018 Kids In The Air. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013-2018 Kids In The Air. All rights reserved.

  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Kids In The Air. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Kids In The Air or any third party, except as expressly granted herein.

  • Use Of Site
  • By submitting an order to Kidsintheair.com, you are hereby agreeing to all the terms and conditions as set forth below. This agreement is in lieu of a written consent, and will be binding by the both you the customer and/or your representative(s). 

    We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

  • Privacy Policy
  • Kids In The Air does not sell or share our customer information with any third parties.  We use the most current SSL certification and encryption available from our nationally respected credit card service company.  Our website host, GoDaddy, is also very well-known and has outstanding security features built in to all their websites like ours.  You can shop with confidence with us!

    We also do not send out unsolicited emails for marketing or advertising.  We will only email you regarding orders you've placed or to reply to you regarding a question or comment.

  • Consumer Agreement
  • You agree to hold Kids In The Air, LLC and its principals, subsidiaries, and partners harmless for any issues or property damage which may result from the use of our products.  Kids In The Air, LLC cannot make any express or implied guarantees through the use of their products. You agree to hold Kids In The Air, LLC and its subsidiaries harmless for any damages that may occur as a result of using our products. You agree to bear all of the risks and responsibilities for the use and results of using our website and products.

  • Shipping & Delivery
  • Standard shipping for all US orders is $6.95.  Expedited shipping is available for $10.25.  Please email customerservice@kidsintheair.com for information on international orders.

    Standard processing and delivery to the US mainland is 3-6 business days.  Expedited orders arrive in 2-3 business days.  Please expect an additional 1-3 days for all orders outside the continental US, including Hawaii and Alaska.

  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Kids In The Air is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

  • Sales Tax
  • Kids In The Air charges sales tax for merchandise ordered on this Web site based on the applicable Hawaii state sales tax rate and the location to which the order is being shipped.

  • Warranties
  • Kidsintheair.com does not manufacture the products offered for sale. Therefore, Kidsintheair.com does not offer product warranties, but simply extends the manufacturer's standard warranty.  Because Kidsintheair.com does not imply or express warranty, we cannot imply warranty or merchantability or fitness for any particular purpose or cause.

    Accuracy of Product Descriptions

    Kidsintheair.com attempts to be as accurate as possible when describing its products however, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.


    We make every effort to select only safe, high quality products. While our products are meant to help you protect your children, it is your responsibility to assure that the products are used properly. Because the safety and comfort of your children is our main concern we also ask you to carefully heed all product recommendations. Should you experience a problem with one of our products and you feel it may be a quality or safety issue, please notify us via e-mail immediately.

  • Return Policy
  • Returns

    Unused items may be returned in their original packaging for full credit within 30 days. Your credit card will be refunded for the full purchase price, less shipping, and handling.

    Please include the reason for your return or exchange.

    Errors and Defects

    Please check your order immediately upon receipt. In the event that we've made an error with your order or a product is defective, please email us at customerservice@kidsintheair.com or call us at (808)349-5900. All claims for order errors or defective products must be reported within 7 calendar days upon receipt of goods.  We regret we cannot refund delivery charges for returns or exchanges. The customer is responsible for any additional shipping charges associated with an exchange.

    Whenever possible, we will replace any defective item. When that is not possible kidsintheair.com will issue a store credit for up to the same value as the original order. Shipping charges will not be credited back as this charge is made on behalf of the shipping company. The store credit may be used at any time within one year of the original purchase on any product we stock. 

  • Miscellaneous

    In all circumstances Kidsintheair.com’s maximum liability is limited to the purchase price of the products sold.  We will not, under any circumstance, be held liable for any claim or action that exceeds this liability limit. We will not be liable for any third party claims for damages against the customer, nor for malfunction of product, cause of delays, interruption of service, or loss of business.